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FAQs


Is my account information secure?

Yes, we prioritize the security of your account information. We use encryption protocols and follow industry best practices to safeguard your data.

Is there a specific time for appointment notifications?

Notifications are sent as soon as new appointments become available, ensuring that eligible users are promptly informed.

What is the ranking system, and how does it work?

The ranking system rewards user activity. Regular logins and contributions to the platform increase your rank. Higher-ranked users received the notification based on the rank user are at.

What benefits come with a higher rank?

Higher-ranked users may enjoy privileges such as early appointment e-mail or text as it is available

Can I change or cancel my subscription plan

Yes, you can change or cancel your subscription plan at any time. For cancelletion please send an e-mail to support@visaslots.ca. To upgrade to the higher version simply follow the process to purchase and based on your current plan it will charge you the prorated amount for the remaining days.

Who do I contact for technical support or assistance?

For technical support, contact our customer support team through the designated channels, which may include email, a support ticket system, or a dedicated helpline. Provide details about the issue for a prompt resolution.


Have questions? Contact us using Live Chat or Email at support@visaslots.ca